Scania is one of global leader in heavy trucks and buses, and has clear strategy towards product recall, be it a component or system or a truck as whole. But very strangely, Scania has issued a product safety recall of a teddy bear. This teddy bear is a part of various promotional merchandise, that Scania is selling though online store and in various offline stores during exhibitions.
The problem reported is a faulty zipper. Yes, you read it right! The teddy wears a blue west and Scania has received complaints about the faulty opening and closing of the zipper in the west. The zipper could come loose and could pose a risk of choking. Though no incidents have been reported, Scania is now taking measures to recall the same.A total of 7,531 teddy bears have been sold across the world.
Customers are asked to immediately stop using the teddy bear and return it to any Scania dealer for a full refund. The nearest Scania dealer can be found by using the Scania Dealer Locator online service, https://www.scania.com/global/en/home/dealer-locator.html.
While we are yet to see this kind of product recall even for trucks and buses in India, Scania is reassuring that every single nut, bolt and teddy which its selling, meets its strict product, safety and regulation standards.